How are you going?
Get it off your chest.
Refugees, migrants, partners and families, temporary and seasonal workers, and anyone waiting on a visa. Starting again is hard. This is a private place to check in.
Which best describes you?
This changes a few questions and which support lines come first. You can change it any time.
Everything you enter stays on this phone. Everything you enter stays on this phone. Nothing is sent to immigration, your employer, your sponsor or anyone else. Unladen Landing is a prototype. It is not a medical or emergency service and is not connected to any government department, immigration authority, employer or sponsor. · Give feedback
Take a moment.
Take a slow breath. You're safe enough to read this. If you're in danger, call 000. You can ask for an interpreter.
Breathe with this
What you might be feeling
- Shaky, sick, or a racing heart
- Numb, or oddly calm
- Tearful, angry, or both
- Feeling far from everyone who knows you
These are normal reactions. They usually settle over hours or days.
If someone threatens your visa to control you
No one can threaten your visa to make you work for free, stay in a relationship, or keep quiet about abuse. 1800RESPECT (1800 737 732) and the Fair Work Ombudsman (13 13 94) can help, with an interpreter.
Ground yourself
Look around. Name them, out loud or in your head.
Call someone now
Add a friend, family member or support worker in so they're here when you need them.
Not sure who to tell?
Sometimes it's hard to talk to family or your community. There are services that speak your language and keep things confidential. Or write down what happened, just for you, while it's fresh.
What helps after
Handover to yourself
A few minutes for you. Notice what you're carrying, then put down what you can for today.
Please talk to someone now
You said you've had thoughts of harming yourself or not wanting to be here. Please call one of these now. If you're in immediate danger, call 000.
Light load
This phone isn't letting the page save. Your result shows here but won't be kept.
About being controlled or exploited
Threats about your visa, being made to work for little or no pay, or being controlled by a partner or sponsor are not OK, whatever your visa. The Fair Work Ombudsman (13 13 94) and 1800RESPECT (1800 737 732) can help. Call 131 450 for a free interpreter.
Your safety
You said you didn't feel fully safe. That matters. If someone is hurting or threatening you, call 1800RESPECT (1800 737 732), or 000 in an emergency. Ask for an interpreter.
Tonight
You said you've got very little energy left. Eat something, rest if you can, and message someone who knows you, here or at home.
What might help
People you can call
This isn't a medical assessment. It's a way to notice how you're going over time.
How it's been going
Last 14 days
Handovers
This phone isn't letting the page save, so handovers won't be kept.
Privacy & your data
Add a PIN, download what you've entered, or delete everything from this phone.
Starting again, somewhere new
What to watch for, and what helps. Tap a heading to open it.
Frightening news from home
- Worrying about family in danger, far away, is exhausting.
- Limit how much news you watch, especially at night.
- Talk to someone who understands.
When the past comes back
Many people who've been through war, persecution or a dangerous journey have memories that come back.
- Nightmares, flashbacks and feeling on edge are common reactions to what you've been through.
- STARTTS in NSW helps survivors of torture and trauma, free, with interpreters: (02) 9646 6700.
- You don't have to tell your whole story to get help.
Problems at work
- Everyone working in Australia has the same workplace rights, whatever their visa.
- Being underpaid, or having your passport kept, is not OK.
- The Fair Work Ombudsman (13 13 94) can help. Call 131 450 for an interpreter.
Waiting on a visa
- Not knowing is one of the hardest things. It's normal to feel anxious and stuck.
- Get advice only from a registered migration agent or a free legal service.
- Keep copies of all your documents.
Loneliness and belonging
- Missing your language, food and people is real grief.
- Community groups, faith groups and settlement services can help you meet people.
- It can take years to feel at home. That's normal.
Family pressures
- Kids often adjust faster than parents, and that can cause tension.
- Settlement services can help families.
- If anyone at home is hurting or controlling you, call 1800RESPECT (1800 737 732).
Signs you're carrying too much
- Not sleeping, or nightmares
- Feeling on edge or easily startled
- Feeling hopeless about the future
- Headaches or body pain with no clear cause
- Pulling away from people
Starting again in a new country is hard for everyone. It's a normal response, not a weakness.
Free interpreters
TIS National (131 450) gives free interpreters for calls to many services, including doctors and helplines. Just say the language you need.
When to get more help
If things have been heavy for two weeks or more, talk to a GP. You can ask for an interpreter at the doctor. A GP can refer you to free or low-cost support.
People to call
Save the ones that apply to you. They stay on this phone and show up on the Help now screen.
Support lines
Support that's confidential
You don't have to go through family, your community, your employer or your sponsor. Here are services that keep things private. You choose what to do, and when.
From a local service
A local settlement service can add its own contacts here.
Services that can help
- TIS National. Free interpreter for calls to services, 24/7, 131 450.
- STARTTS. For survivors of torture and trauma in NSW, (02) 9646 6700.
- Settlement services. Help with housing, English, jobs and services for new arrivals.
- Fair Work Ombudsman. Workplace rights for everyone, whatever their visa, 13 13 94.
- A GP. Can refer you on. You can ask for an interpreter.
Text or chat instead of calling
For when talking out loud isn't possible, or feels like too much.
For particular situations
Numbers and services are for New South Wales and Australia-wide. Call 131 450 for a free interpreter.
Spiritual and religious support
Some people find strength in prayer, ritual or their faith or cultural community after a hard day. Others find it in nature, music, exercise or quiet. Whatever gives you meaning counts.
If your workplace has a chaplain or wellbeing officer, they support people of any faith or none. Their role is to listen, not to persuade.
Words to start with
The first sentence is often the hardest. You could say:
"I'm not ready to make a complaint. I just need to talk this through."
"Can this stay between us? Is there anything you'd have to pass on?"
"I need an interpreter, please."
"I'm new here and I'm struggling."
What happens if I tell someone?
- Counsellors, peer supporters and helplines keep what you say private. The main exception is if someone is at serious risk of harm. If you're unsure, ask at the start.
- A union can give you confidential advice before you decide anything.
- A settlement worker can help you find the right service. You don't have to explain everything.
- Your private record in this app stays on your phone unless you choose to share it.
Not ready to tell anyone?
That's OK. You can write down what happened, just for yourself, and decide later.
Numbers and services are for New South Wales and Australia-wide. Check with your organisation for its own services.
Write down what happened
It stays on this phone. It isn't a report, and nothing is sent anywhere. If you later decide to raise something, notes written at the time are easier to rely on than memory.
My entries
Entries can't be edited, so each one shows when it was written. To add something, write a new entry.
No entries yet.
If you decide to share it, you can download it or send it to yourself.
Your phone, your data
PIN lock
Ask for a PIN when the app opens, and after it has been in the background for a minute.
PIN is on.
The PIN stops someone else opening the app on your phone. It doesn't encrypt what's stored, so keep your phone locked too. If you forget it, you can delete everything and start again.
Hide the screen
Tap the eye button at the top of any screen to cover the app straight away, for example at home or at work. Tap to come back, or enter your PIN if you've set one.
Download my data
Download everything you've entered (handovers, private record and contacts) as a text file. You could keep a copy, or show it to your GP or counsellor.
Delete everything
Deletes your handovers, private record, role, contacts and PIN from this phone.
Delete everything from this phone? This can't be undone.
About Unladen Landing
Unladen™ Landing is a prototype made by Co-Synthesist Pty Ltd, Newcastle NSW. Unladen™ is a trade mark of Co-Synthesist Pty Ltd. It isn't a medical or emergency service, and it isn't connected to any government department, immigration authority, employer or sponsor. The questions haven't been clinically validated yet.
What's stored: your role, handovers, private record, saved contacts and settings, only in this phone's browser. Nothing is sent to anyone. There are no accounts, analytics or trackers.
Feedback: the feedback form is the only part of Unladen Landing that sends anything, and only when you press Send. It doesn't include anything else from the app.
Keep in mind: if you clear your browser data or remove the app, what you've entered goes too. Download a copy first if you want to keep it.
Version 0.1 prototype · October 2026